Connecting OSI Smart Alarm Wi-Fi (4G) to Smart Life app with an Android or Apple IOS (recommended)

2 min. readlast update: 11.28.2023

Which Version OSI Alarm System do you have?

Depending on when you purchased your OSI Alarm System, connecting to wi-fi will have slightly different steps. To see which version you have, please go to your OSI Display and select Menu >> Version. You will see either 2G or 4G on the line below where it says WI-FI MAC:

  • 4G Model (with touch screen display) (June/2022 & later): IOS & Android
  • GSM Model (with touch screen Display)(March/2022 & earlier): IOS or Android
  • Mini Alarm (hub only): IOS & Android

Step by Step Video Tutorial

Step by Step Text Tutorial

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Note: Before starting these steps you should already have installed the Smart Life app on your smartphone/tablet and created your Smart Life account (see "how to set up a Smart Life account"). Please have the OSI Alarm Display near you before starting.

Important: Please ensure that your Bluetooth is 'ON'

Step 1: Open Smart Life app and select the "plus" icon at the top right corner

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Step 2: Select "Add Device"

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Step 3 Beside "Discovering devices" select the "Add" icon 

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Step 4: Select your 2.4 Ghz Wi-Fi Network and enter your password or if your internet provider supplied you a new Smart Modem that automatically chooses between 2.4 and 5 Ghz networks, select your Network SSID and enter your password. (please ensure that the password is entered correctly as in many cases this is why the Smart Life app will have problems connecting to the Alarm Panel)

When you have selected your Wi-Fi network and entered your password, select "Next"

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Step 5: You will see this screen showing "Alarm Host being added". This can take from 15 seconds to 1 min

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Step 6: When you see that the device has been "Added Successfully". You can now select "Done"

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Step 7: If the message below shows up you can select 'Dont show this message again' then select 'Cancel' to the "Notification Test". By default the notifications are automatically enabled on you device.

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Step 8: You can now perform a quick test to confirm that your smart phone/tablet is connected to the OSI Alarm Panel. Press "Disarm' on the app and you should automatically here the alarm panel say "System Disarmed"

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