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OSI Smart Solar Camera

5 articles

How to Set-up & Install the OSI Smart Wireless Solar Security Camera?

Where can i download the Quick Guide for the OSI Solar Battery Camera (model OSI-WFCAM-S)?

OSI Smart Solar Camera app transition from Smart Home app to Aiwit app (Important upgrade notice)

Orders & Shipping

4 articles

Where is my tracking number and where can i see shipment status?

How do i track my shipment?

I have not received my tracking number yet ! Where do i get this?

OSI Wifi MINI Alarm

9 articles

How to share your OSI Mini Alarm Account with Smart Life App

Connecting OSI Wi-Fi MINI Alarm to Smart Life app with Android using AP Mode (recommended)

OSI Wifi MINI Alarm System (No siren or doorbell sound coming from alarm hub)

OSI NVR Security Camera Kits

16 articles

How to view your NVR Security Camera's using OSI Go Mobile or BitVision App - Also on your computer

I cannot see the live feed of the cameras on the OSI Go Mobile or Bitvision app

How do I setup a wireless camera to my Wi-Fi NVR Kit?

OSI Smart Floodlight

34 articles

Floodlight Camera Unboxing & Quick Start Video Guide

How to enable the PIR light

How do you adjust the OSI Floodlight brightness"

Smart Life

4 articles

How to Set-Up a Smart Life Account

SMART LIFE not showing in iPhone Notification Settings list

Google Pixel phone Not receiving Smart Life notifications!

OSI Wifi Alarm System (French Q &A)

4 articles

Les manet serve a quoi?

L alarme va t’elle sonner si jai chien

Ton produit se connecte sur carte sim aussi ? Alors ça fonctionne sur quelle réseau 2-3-4g?

OSI Wifi Bullet Camera

9 articles

How to set-up and install the OSI Wifi Bullet Camera (Model: OSI-CAM-OBB)

OSI Wi-Fi Bullet not connecting to Wi-Fi (Blue light not solid, keeps flashing)

How to Turn on Motion Detection on Bullet Camera

Hikvision

1 article

Where can i download the Quick Guide for the Hikvision Video Doorbell Kit (model DS-HD1)?

FAQ

46 articles

What forms of payment does osigodirect.com accept?

Are the OSI-HDKITDL5MP-4 Cameras POE?

Does the OSI Alarm System Monitor Temperature?

General

21 articles

Video images are freezing or lagging on my smartphone. How do i fix this issue?

OSI HD Solar Security Camera Promo Ad

Problems Connecting Smart Products to Wi-Fi? Here are 3 Solutions!

OSI Smart Video Doorbell

9 articles

Can you use other types of phone besides a smartphone with the OSI Wireless Wi-Fi Video Doorbell?

What is the motion detection range of the OSI Video Doorbell Camera

What is the chime kit that comes with the OSI Doorbell Camera

OSI Wifi Mini Camera

7 articles

How to share your OSI Wi-fi Camera Account with Smart Life App

How to Set-up the OSI Wifi Mini Camera (Model: OSI-CAM-IM01)

Connecting OSI Wifi MINI Alarm (GSM) to Smart Life app with Apple IOS using AP Mode (recommended)

Skybell

1 article

Where can i download the Quick Guide for the Skybell Trim Plus Video Doorbell Kit (model DBCAM-TRI)?

OSI (Gen 1) Wi-Fi & 4G Smart Alarm System

177 articles

OSI 4G Wi-Fi Alarm System SIM Card Feature - Cell Providers & New Smart Life Phone & SMS Message Feature

SENSOR - Connection Issues: Open door warning stuck, not connecting & troubleshooting tips

Does the OSI Alarm System communicate with a central station?

OSI Smart Alarm System (Gen 2)

128 articles

(Wi-Fi/4G version purchase September 2025 or later) Please use the default System code 9876 to enter settings or add a sensor to the Gen 2

Device Alert and Alarm Sound Issues (OSI ALARM SYSTEM GEN 2 4G)

Sim Card Instructions for the Gen 2 Alarm Panel

OSI Smart Indoor Wi-Fi Mini PTZ Camera

5 articles

OSI Wi-Fi Mini PTZ Camera-Set-up Tutorial

OSI Wi-Fi Mini PTZ Camera - Detection Settings Tutorial

When Motion Tracking is enabled on the OSI PTZ Camera, will the camera return to its original position?

Professional Alarm Monitoring - OSI Smart Alarm System-4G (Gen 2)

40 articles

FAQ - Professional Alarm Monitoring - OSI Smart Alarm System-4G (Gen 2)

FAQ - Subscriber Information Form - OSI Smart Alarm System-4G (Gen 2) Professional Monitoring

How do i Trade-in my OSI Alarm System Gen 2 Wi-Fi model to the 4G Model for FREE?