Why perform a full power cycle?

Why perform a full power cycle?

• Clear out small system glitches, just like restarting a computer.

• Reconnect the panel to Wi-Fi or 4G if it lost connection.

• Reset sensors or accessories that stopped responding.

• Help clear temporary error messages or false alerts.

A power cycle is a quick way to refresh the system and is often the first step in troubleshooting.

1. Turn off the back up battery

2. Unplug the power adapter

3. Wait a minute

4. Turn the backup battery back on

5. Plug the power adapter back into the receptacle

If your System is still having an issue please create a support ticket:
https://www.osigodirect.com/contact/