Help CenterIf you have an older alarm panel that you want to remove from your wall and then connect the Gen 2 alarm panel to the exisiting power wires that your previous alarm system used, please note that you will need to replace your previous alarm systems power transformer with a transformer that is rated at DC 12 volts 1 amp. This is very important! Using the incorrect transformer or your older transformer will result in burning out the circuit board on the Gen 2.
We recommend either this product on Amazon 12V 1A 12W Transformer. You may also find a transformer with the same power rating at your local electronics store.
A 12-volt, 1-amp transformer = 12 watts.
Calculation
Power (Watts) = Voltage (Volts) X Current (Amps)
Very Important: Only use the Type-C 5V/2A adapter that came with the Alarm System. If you decide to use the power from your previous alarm panel that will connect to the DC12V/1A port, ensure that the power source is exactly DC 12 Volt 1Amp (12 Watt), using the wrong power source can fry the circuit board and will not be covered under warranty.
Note: Please use only one interface, do not connect and use the DC12V/1A and Type-C 5V/2A power interface at the same time. Use only one or the other.
Remember: As mentioned in the previous page, turn the Battery Switch to ‘On’
I you have any questions please contact our support dept: Technical Support