<p>If you no longer have the letter that came with your SIM Card please contact us at osigodirect.com/contact/ and we'll help you retrieve your account number</p>
<p>&nbsp;</p>
<p><iframe allowfullscreen="allowfullscreen" height="408" width="727" src="https://www.youtube.com/embed/4DpeJsNJmVM?t=153s" title="undefined"></iframe></p>

If you no longer have the letter that came with your SIM Card please contact us at osigodirect.com/contact/ and we'll help you retrieve your account number

 



What if there is no account number in SIA settings?

FAQ - Professional Alarm Monitoring - OSI Smart Alarm System-4G (Gen 2)

FAQ - Subscriber Information Form - OSI Smart Alarm System-4G (Gen 2) Professional Monitoring

How do i Trade-in my OSI Alarm System Gen 2 Wi-Fi model to the 4G Model for FREE?

Purchasing the OSI Smart Alarm System Gen 2 (4G) 

How to Check if you have the 4G model (OSI Smart Alarm System Gen 2)

Step 1: Purchase Your Alarm System

Where can i purchase a Professional Alarm Monitoring Plan for my OSI Alarm System Gen 2 (4G)?

what is Trial: 15 Days mean?

How do i log into my customer portal?

How to Insert your Sim Card (for Alarm Monitoring service)

What is the next step after submitting the Subscriber Information Form for the Professional Monitoring Service?

How long does it take to receive the SIM Card after submitting the Subscriber Information Form?

How do i know if the SIM Card is working? (professional Monitoring service)

What happens once my Monitoring Account has been switched from Test Mode to Active Monitoring?

How Do I Access My Monitoring Account?

What If I Want to Add More Sensors Later?

How do I recognize a call from the monitoring station?

What If I Want to Switch My Monitoring Plan?

What if I don't answer the call? (from the monitoring station)

Things to remember when your Monitoring starts

HOW TO OPT-IN FOR OSI GO DIRECT'S PROFESSIONAL ALARM MONITORING (🍁CURRENTLY AVAILABLE IN CANADA ONLY🍁)

What does testing my alarm for Alarm Monitoring consist of?

Where and what is the Customer Information Form

 How to get Alarm Account Number (SIA)

How to Link Your Alarm Panel to SIA Monitoring Service

How to Schedule a test session with an agent?

How do I complete the test myself?

Where are the Self Test Monitoring Instructions?

What is the Signal Review Process?

what if i have Signal Issues during my Monitoring Test?

Email Reminders when scheduling a monitoring test with agent

What happens when the Monitoring Test Passes all checks?

Step 6:Activate Your Monitoring Plan - How to Opt-in for Professional Alarm Monitoring

How to Opt In for 24/7 Professional Monitoring with OSI Go Direct (6-Part Video Series)

 Step 5: Test Mode - How to Opt-in for Professional Alarm Monitoring

 Step 3: Hardware Preperation - How to Opt-in for Professional Alarm Monitoring

 Step 2: Choose & purchase your plan - How to Opt-in for Professional Alarm Monitoring

 Step 1: Purchase Your Alarm System - How to Opt-in for Professional Alarm Monitoring

 Step 4: We'll Send You A SIM Card - How to Opt-in for Professional Alarm Monitoring

Professional Alarm Monitoring - OSI Smart Alarm System-4G (Gen 2)

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