What Happens When You Select Recover on Your Gen-2 Alarm Panel
The Recover option on your Gen-2 Alarm Panel is a powerful reset function. It is designed to return your panel back to its factory default settings, erasing customized configurations. This can be helpful if you are troubleshooting or preparing the system for a new installation—but it is important to understand exactly what changes will occur.
Before Using Recover
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Only the System Code can select the Recover option.
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You will be asked whether to delete all sensors (accessories) or to keep them.
This gives you the choice to preserve your paired accessories or start completely fresh.
What Recover Does
Once Recover is selected, the panel will reboot to the welcome screen, where you will:
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Choose your language again.
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Optionally follow the setup tutorial (or skip if you already know the system).
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Land on the main menu with factory default settings restored.
Settings That Will Reset to Default
Here’s what changes back to default after Recover is selected:
Connections
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Entry sensor settings: Chime and Warning enabled
General Settings
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Time format: 24-Hour
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Display: 100% Brightness, 60-second timeout
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Audio: Voice tone enabled, Key beep enabled
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Doorbell volume: 8
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System volume: 7
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Language: must be re-selected
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SIA: ADM-CID 'Fully resets SIA settings'
(Used with our Professional Monitoring Services) -
Style (User Interface): Dark style, Normal home view
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Phone numbers: Cleared
Security Timings
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Arm delay: 40 seconds
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Alarm delay: 30 seconds
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Siren time: 180 seconds
Alarm Setup
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Local alarm: On
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Siren alarm: On
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Siren beep: Off
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Delay beep: On
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Arming requires code: Off
User Codes
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User code resets to 1234
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System code resets to 9876
Important Considerations
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Any custom settings you created will be lost. For example:
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Custom arm/alarm delays
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Personalized volumes
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Style/UI preferences
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Special alarm setup options
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Custom user/system codes
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If you select to delete accessories, you will need to re-pair all sensors to the panel.
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If you keep accessories, they remain paired, but their advanced settings reset to default.
When Should You Use Recover?
Use Recover if:
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You want to troubleshoot recurring issues.
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You’re handing the system over to a new user.
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You want to clear all personal configurations and start fresh.
Avoid using it casually—Recover is not a simple restart, it’s a full reset.
✅ Tip: Before performing Recover, make a note of your preferred settings and codes. This will make re-configuring much quicker.
Below is a Recover Function Comparison
Below is a chart that shows the Before and After Recover chart.
Category | Before Recover (Custom Test Settings) |
After Recover (Default Settings) |
---|---|---|
Time Format | 12-Hour Time | 24-Hour Time |
Display | Brightness 80%; Screen Timeout 70s |
Brightness 100% Screen Timeout 60s |
Audio | Voice tone disabled, Key beep disabled |
Voice tone enabled, Key beep enabled |
Doorbell Vol 3 System Vol 3 |
Doorbell Vol 8 System Vol 7 |
|
Language | English | Must re-select language |
SIA/APN Format | SIA-DCS | ADM-CID 'Fully resets SIA settings' |
UI Style | Light Home Concise |
Dark Home Normal |
Phone Setup | User 1: 5554441234 (SMS enabled) | User 1: Cleared |
Security Delays | Arm Delay 92s Alarm Delay 50s Siren Time 60s |
Arm Delay 40s Alarm Delay 30s Siren Time 180s |
Alarm Setup | Local Alarm Off Siren Alarm Off Siren Beep On Delay Beep Off Arming Requires Code On |
Local Alarm On Siren Alarm On Siren Beep Off Delay Beep Off Arming Requires Code Off |
Codes |
User 1: 4321
|
Resets to Default user codes / all custom codes are erased. User 1: 1234 System: 9876 |
How to 'Recover' (Reset) the Gen 2 Alarm Panel settings
- Select the Setting icon
- Enter your 'System' code
- Select 'Recover'
- Select 'Recover' again
- Decide whether you want to keep the accessories settings or not.
- When you have made your choice you will see a 'Settings Recovered' message and the system will restart.
- When the system has restarted, it will take you to the Welcome Screen. Select 'Start'
- Select your language
- If you kept your accessories, you can select 'I don't need tutorials'
- Then select 'Exit Tutorial'
- You will then see the main user interface screen.