Help CenterIf you see the following 8 point square in the Smart Life camera setting under 'Detection Alarm Settings' > 'Activity Area' > 'Surveillance Area Setting'
and you try to change the setting, save it, but it will not save, and you see a circle that keeps spinning.
To resolve the issue:
Remove the camera from the smart life app. This will cause the camera to do a soft reset and go into the pairing mode. When the blue light turns to red and starts to flash on and off then you will know that the wi-fi camera is in pairing mode. If you do not see this, ensure that you have removed the camera from the Smart Life app and try to do a hard reset by following these instructions: https://osigodirect.kb.help/how-to-reset-mini-camera-floodlight-camera-bullet-camera/ You can now re-add the camera back to the Smart Life app and you will be able to save the surveillance area setting.
The Wi-Fi camera 'Surveillance Area Setting' now has the option to create 4 seperate area with more accuracy.
- Area1 (default area) is Red with 8 points that can be moved anywhere.
- Next press the + sign beside Area1 to create an additional area such as Area2 is Yellow with 8 points that can be moved anywhere.
- Area3 is Green with 8 points that can be moved anywhere.
- Area4 is Yellow with 8 points that can be moved anywhere.
- After you have created your 'Surveillance Area Setting' and not that you don't have to use all 4 area's, when you select the tab that says area1, area2, area3 or area4, the box will be highlighted with the 8 points.
See example below:
The above can be found in the camera settings. Select 'Detection Alarm Settings'
Then enable 'Activity Area' and then select 'Surveillance Area Setting'
