If your home security system is professionally monitored by a Central Monitoring Station (CMS) it is generally not mandatory to notify the monitoring station when you are going on vacation, provided that your alarm system is operating normally.
However, for extended trips, informing the CMS can be a useful precaution.
When You Should Consider Notifying the CMS
It is recommended to notify the monitoring station if:
- You will be away for an extended period.
- No one will be checking on your home.
- Family members, house sitters, or contractors will be entering the property.
- You want to provide temporary contact information while you are away.
- You would like to update your emergency contact or keyholder information.
Benefits of Notifying the Monitoring Station
Providing advance notice can help the CMS:
- Reach you more quickly if an alarm is triggered.
- Contact an alternate person if you are unavailable.
- Avoid confusion when authorized individuals enter your home.
- Follow any special instructions you provide.
Information to Provide
If you choose to notify the monitoring station, you may wish to provide:
- Your departure and return dates.
- A temporary phone number or email address.
- The names and contact details of anyone who may access your home.
- Updated emergency contact or keyholder information.
- Any special instructions for alarm response.
Recommended Steps Before Leaving
Before departing, it is a good idea to:
- Test your alarm system to ensure it is functioning properly.
- Replace any low batteries in sensors or accessories.
- Confirm that your monitoring subscription is active.
- Verify that all doors and windows are secured.
- Ask a trusted neighbor or friend to check on your property.
Conclusion
For short vacations, notifying the Central Monitoring Station is usually unnecessary. For longer trips, especially when your home will be vacant for an extended period, informing the monitoring company is a sensible step that can improve communication and help ensure a smooth response if an alarm occurs.
CMS (Central Monitoring Station): OSI ALARM MONITORING 1-888-526-8221
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