Reasons why a WiFi camera might not recognize a QR code on a phone during setup

2 min. readlast update: 06.28.2024

There are several reasons why a WiFi camera might not recognize a QR code on a phone during setup:

  1. Poor Lighting: The environment might be too dark or too bright, causing the QR code to be difficult to read.

  2. Camera Focus: The camera may not be focusing correctly on the QR code, leading to a blurry image.

  3. Screen Brightness: The brightness of the phone screen might be too low or too high, making the QR code hard to scan.

  4. Screen Glare: Reflections or glare on the phone screen can interfere with the camera’s ability to read the QR code.

  5. Distance and Angle: The distance between the camera and the phone may not be optimal, or the angle at which the phone is held may be incorrect.

  6. QR Code Quality: The QR code may be too small, distorted, or not displayed clearly on the phone screen.

  7. Dirty Lens: The camera lens might be dirty, obstructing a clear view of the QR code.

  8. WiFi Interference: There might be interference or issues with the WiFi connection, causing the camera to fail to connect properly.

To address these issues, you can try the following:

  • Ensure the environment has adequate and even lighting.
  • Clean the camera lens.
  • Adjust the phone's screen brightness.
  • Hold the phone steady and at an optimal distance from the camera.
  • Ensure the QR code is displayed clearly and fully on the phone screen.
  • Restart both the phone, camera and Wi-Fi network.
  • Try using a different phone to display the QR code.
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