Help CenterHere is a faster way to access your system information (Serial Number, IMEI, Version, etc.) without entering your passcode. This is especially helpful if you’ve lost your password, as this information is required for OSI Go Direct to process a password reset. Please note that to get a password reset, proof of purchase is also required for security purposes.
*Features are only available in the (4G) model. To check if you have a 4G model, Open the back panel. If you see a sim card port then you have the 4G model.