Help CenterSelect this link if you have an Android Phone
To enable the notifications on your phone, there are 2 different settings you need to make in order to ensure that you receive motion detection notifications. By default you shouldn't have to do this, but sometimes due to speficific settings on your phone you may need to.
FIRST - ENABLE PHONE NOTIFICATIONS ON SMARTLIFE/CAMERA DEVICE
Step 1: Open the Smart Life app and press “Me” on the bottom right of your screen.
Step 2: Press the settings button on the top right of the screen
Step 3: Select App Notification
Step 4: Enable Notifications
Note: Depending on what device(s) you have installed on the Smart Life app or if you have installed the latest version of the Smart Life app, the 'Notification Settings' may look like this:
Select 'System Notification'
Then Enable the 'System Notification' This should already be enabled by default
SECOND - ENABLE NOTIFICATIONS FROM PHONE SETTINGS (iPhone)
STEP 1: Select settings on your iPhone
STEP 2: Then select notifications
STEP 3: Search for Smart Life and then select Smart Life
Click Here, If you do not see Smart Life in the Notifications list
STEP 4: Enable all of the setting that you see below.
Scrolling further down on your phone, ensure that the settings are enabled as shown below.
That's it! You will now receive notifications from your Camera
What is Phone Call and SMS Notification Settings?
Call and SMS Message are a new Smart Life Notification option which require a subsciption fee and do not work with the OSI Wi-Fi Camera.
Phone Call and SMS Message on the Notifications setting can remain 'OFF'
To avoid these subscription plan charges pop up windows from appearing. Please make sure that the settings under Notifications Settings page are the same as you see here.
- DEVICE ALERT turned ON
- SYSTEM NOTIFICATION turned ON
- PHONE CALL Turned OFF***
- SMS MESSEGE TURNED OFF***
- HOME TURNED ON
- BULLETIN TURNED ON