How to disable the tamper alarm on Gen 2 contact sensors and motion detectors to replace batteries

Overview

Tamper switches on the alarm are buttons that are pressed down by protruding areas of the rear covers. These are in place so that if the alarm is armed or disarmed, it will trigger when tampering occurs.

The tamper switch will be activated if the back cover of the PIR motion sensor is removed to change the batteries, or if the cover on the entry sensor is opened by sliding it off to the right to change the batteries. This ensures you are notified if someone attempts to interfere with or disable the sensors.

Entry Sensor

Motion Sensor
 

To replace batteries without triggering the Alarm:

• Open the Smart Life app on your phone or tablet
• Then open the Gen 2 alarm system device
  
• Select accessories
  
• Select motion sensors, or Entry Sensors (which is another name for Contact Sensor)
  
• Disable the sensor in which you are replacing that is lit up in green (or just disable all of them).
  
• Replace the batteries
• Remember to enable the sensor switches again.