If you've paired the Gen 2 Entry Sensor (Door/Window Sensor) and want to disable the chime when a door or window is opened. please follow the directions.
Step 1: Select the sensor icon, then enter your passcode <img src="https://cdn.livechat-files.com/api/file/kb/file/12185070/afaccd0c04-f35aed920e319ebfa5e2.png">
Step 2: Select the Sensor icon <img src="https://cdn.livechat-files.com/api/file/kb/file/12185070/b5b5ae61d6-8b006155a970974cfd73.png">
Step 3: Select the entry sensor (window or door sensor) for which you want to disable the chime when a door or window is opened. <img src="https://cdn.livechat-files.com/api/file/kb/file/12185070/65cbbb38df-ccc0a1cc8e03161d51bd.png"> Step 4: Select the advanced tab.&nbsp; Also ensure that the Mode is set to Away/Home <img src="https://cdn.livechat-files.com/api/file/kb/file/12185070/7cf12b5e8d-c74e581962c90cea9f0a.png">
Step 5: Disable the 'Entry Open Chime'. When a door or window is opened, the alarm panel will not chime. <img src="https://cdn.livechat-files.com/api/file/kb/file/12185070/11415e1041-35ae615450cc2e9e0a97.png"> More information about the 'Entry even notification' option, <a rel="noopener" href="https://osigodirect.kb.help/door-and-window-sensor-open-and-closed-notification-settings/" title="Door and window sensor Open and Closed notification settings">click here for more info.</a>
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If you've paired the Gen 2 Entry Sensor (Door/Window Sensor) and want to disable the chime when a door or window is opened. please follow the directions.

Step 1: Select the sensor icon, then enter your passcode


Step 2: Select the Sensor icon


Step 3: Select the entry sensor (window or door sensor) for which you want to disable the chime when a door or window is opened.


Step 4: Select the advanced tab. 
Also ensure that the Mode is set to Away/Home


Step 5: Disable the 'Entry Open Chime'.
When a door or window is opened, the alarm panel will not chime.

More information about the 'Entry even notification' option,

 

 

 

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