How to check if two accessories whether two door sensors or two pir motion sensor  have the same serial number, this can also create a "Duplicate Paired Accessories" message.

Duplicate accessory serial numbers

How to check if two accessories whether two door sensors or two pir motion sensor  have the same serial number, this can also create a "Duplicate Paired Accessories" message.

Ho to check sensor serial numbers: Check Accessory Serial Numbers

To determin if two sensors have the identical serial number:
1. Ensure that the sensors are not connected to the Alarm Panel
2. Add one motion sensor to the alarm panel, then note down the serial number as per the video. Then remove the sensor from the alarm panel
3. Then add the second motion sensor to the alarm panel, then note down the serial number as per the video. 
4. Check to see if the motion sensors have the same serial number.
5. Contact our support team and create a support ticket: https://www.osigodirect.com/contact/