FAQ
What forms of payment does osigodirect.com accept?Are the OSI-HDKITDL5MP-4 Cameras POE?Does the OSI Alarm System Monitor Temperature?What is the Auto Dial Number Feature on the OSI Smart Alarm System?Does the OSI Alarm support wired zones? If so does it include the connector & How do you use it?Why is the video from the OSI Video Doorbell freezing on the app?is the OSI Smart Alarm System a standalone alarm system?Does OSI Go Direct offer installation services?How does the OSI GO MOBILE app on the phone connect when I am outside the local network ?Our business requires a more custom solution. Can you still help us?Can you change the chime or have a voice instead when setting the sensor to doorbell mode?Can you connect a wi-fi camera to the OSI Smart Alarm System?How to add more than one wireless strobe siren to the OSI Alarm SystemHow many users can have access to the OSI Solar CameraCan i disconnect the siren sound coming directly from the Alarm Panel?Could I use rechargeable batteries with the PIR Motion Sensor for the OSI Alarm System?What field of view angle do the OSI Wireless Wi-Fi cameras have?Does the OSI Alarm System log the user that disarmed the system?What is your processing time?Are smoke alarms available for the OSI Alarm System? Where do I download the mobile app (Smart Life) for the OSI Wi-fi Alarm System?Does the OSI Wireless Alarm System monitor temperature?How secure is the OSI Alarm System?How do I use the app when I am not at home? Away from the system and outside the local network?Is the night vision on the OSI 4K Wi-Fi IP NVR Security System color or black and white?Can you add more cameras to the OSI 4K IP 4 Camera NVR Security System?Does the OSI Doorbell use the same App as the OSI Alarm System?Why does the Wireless OSI 4K IP NVR System need to connect to my Wi-Fi Router?Where can I download the User Manual for the OSI Alarm System (4G/GSM model)?How do i connect to 2.4ghz Wi-Fi Network if i can only choose 5Ghz?Trouble with Wi-Fi Alarm or Wi-Fi Camera connecting to your 2.4Ghz Wifi NetworkUse Alexa to Control Smart DevicesHow to Connect Remotes to the OSI Wifi Mini Alarm using Smart Life AppWhere can I download the User Manual for the OSI Mini Alarm System?Copy of Where can I download the User Manual for the OSI Alarm System (GSM model)?Maximum router distance from Wi-Fi CamerasCan you view and delete images and video from the camera memory card with your smart phone?Can the OSI Bullet camera, Mini camera or Floodlight camera be added to a DVR or NVR using the ONVIF protocol?What happens when the SD card is full?How to save an event or screenshot from the camera footage - Mini Camera, Bullet Camera, Floodlight CameraHow to reset Mini Camera, Floodlight Camera, Bullet CameraWhat affects the quality of the cameras photo or videoHow to connect the Smart Life app with Alexa to view a live feed of your OSI Wi-Fi cameraSmart Life app - Can I view a live feed of the OSI Wi-Fi Cameras on my desktop/laptop Computer?How to set up the PIR motion detector if you have petsSurveillance Area Setting' now has the option to create 4 separate area with more accuracy