Help CenterThe Gen 1 Door/Window sensor, as well as other Gen 1 accessories can be added to the Gen 2 Alarm system. Note: Gen 1 door/window sensors must be added to the Gen 2 alarm system under the 'General catagory'.
General sensor category: The features of 'entry open chime' and 'entry opened warning' are exclusive to our wireless Gen 2 door/window sensors. These features have been specifically designed for the wireless sensors and are part of what distinguishes them in our range of security products. Unfortunately, this means that these specific features are not included when using the Gen 1 sensors. The Gen 1 sensors are classified under the 'general' category on the alarm panel, which allows for basic functionality but does not support the more advanced features available to our wireless products.
Watch Video - How to pair the Gen 1 Entry Sensor with the Gen 2
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Below are video instructions to pair additional Gen 1 accessories with the Gen 2:
Gen 1 PIR Motion Sensor
Watch Video - How to pair the Gen 1 PIR Motion sensor with the Gen 2
Gen 1 Remote
Watch Video - How to pair the Gen 1 remote with the Gen 2
Gen 1 Wireless Siren
(Manufactured February 2022 and Earlier)
***When the reset button is pressed, the beeps are one right after the other, faster. ***
Resetting the Siren
- Hold down the set button for 3 beeps
- When you let go of the set button (after the 3 beeps) you will then hear 2 beeps, along with 2 flashes.
- The siren is now reset
- After resetting the siren turn the siren 'Off' then 'On'
Adding the Siren to the Alarm Panel
- On the alarm panel select the Connections Icon ((o)) , enter your master passcode
- Now select the Siren button
- You will see a message ' Please make sure the siren is ready for pairing.
- Do not select 'OK' as yet.
- Now hold down the set button for 2 beeps
- When you let go of the set button, the siren will begin to flash for about 10 seconds
- Immediately select 'OK' on the alarm panel to pair the siren. (While the siren is flashing)
- If the siren beeps twice then you have successfully paired the siren.
- If you hear 3 beeps then the siren did not pair and you must start over.
* It is very important to press OK as soon as you see the siren flashing when you have placed it in pairing mode.
Siren Manufactured Feb 2022 and earlier
Watch Video to pair Siren with the Gen 2 Wi-Fi only Alarm Panel
Gen 1 Wireless Siren
(Wireless Siren - Manufactured April 2022 and Later)
*** When the reset button is pressed, there is a 2-3 second delay between each beep ***
- 4 Beeps to Reset the Siren - After resetting turn the siren 'Off' then 'On'
- 3 Beeps to pair (learn) the Siren
Resetting the SIren
- Hold down the set button for 4 beeps
- When you let go of the set button (after the 4 beeps) you will then hear 2 beeps, along with 2 flashes.
- The siren is now reset
- After resetting the siren turn the siren 'Off' then 'On'
Adding the Siren to the Alarm Panel
- On the alarm panel select the Connections Icon ((o)) , enter your master passcode
- Now select the Siren button
- You will see a message ' Please make sure the siren is ready for pairing.
- Do not select 'OK' as yet.
- Now hold down the set button for 3 beeps
- When you let go of the set button, the siren will begin to flash for about 10 seconds
- Immediately select 'OK' on the alarm panel to pair the siren. (While the siren is flashing)
- If the siren beeps twice then you have successfully paired the siren.
- If you hear 3 beeps then the siren did not pair and you must start over.
* It is very important to press OK as soon as you see the siren flashing when you have placed it in pairing mode.
Siren Manufactured April 2022 and later
Watch Video to pair Siren with the Gen 2 Wi-Fi only Alarm Panel
Watch Video to pair Siren with the Gen 2 Wi-Fi/4G Alarm Panel
Note: You will notice that the Gen 1 Wireless siren may have a delay of 5 to 10 seconds when alarming after a sensor has been triggered and the alarm delay has counted down.
Before you test the siren with the SOS button on the Gen 2.
First ensure that you have enabled the siren setting on the Gen 2 alarm panel:
Watch video to Enable Siren Setting
Testing the Siren with the SOS button
If you have the Gen 2 Wi-Fi only Alarm System, to test the siren hold down the SOS button for 3 to 5 seconds and the siren will sound.
If you have the new Gen 2 Wi-Fi / 4G Alarm System, to test the siren select the SOS button, then select one of the first 3 icons and the siren will sound.