Help CenterWhy am i seeing a SMS Notifications Plans to choose from on the Smart Life App?
On December 2, 2022 Smart Life updated the app with a new subsription service for those who want SMS Text Notifications or Phone Call Notifications. You will see different plans you can choose from and it will look like this:
Do i need to pay for this plan to get notifications to my phone from my OSI Smart Camera or OSI Alarm System?
This Smart Life subscription service does NOT work with OSI Alarm Systems. You can ignore this. The way the OSI Alarm System sends notifications is through regular System Notifications (which is a notification that pops up using the smart life app). As long as you have a Data Plan you will get Notifications when your alarm is triggered.
What is Phone Call and SMS Notification Settings?
Call and SMS Messege are new Smart Life Notification options which require a subsciption fee and do not work with the OSI Alarm System. In order to have SMS Messege or Phone Call feature on the OSI Alarm System you require a SIM Card (subscription required). NOTE: These options are not needed to get regular system notifications on your phone.
To avoid these subscription plan charges pop up windows from appearing. Please make sure that the settings under Notifications Settings page are the same as you see here.
- DEVICE ALERT turned ON
- SYSTEM NOTIFICATION turned ON
- PHONE CALL Turned OFF***
- SMS MESSEGE TURNED OFF***
- HOME TURNED ON
- BULLETIN TURNED ON