Long Arrow Right External Link angle-right Search Times Spinner angle-left

PIR light still not turning on after Motion Sensor has been triggered after I enabled "PIR Light Warning"

So you installed the floodlight and when the motion sensor is triggered, you get a notification to your phone but the floodlight does not turn on. If you made sure you turned on the PIR Light Warning and you still have the same issue, then try the troubleshooting step below.

Power Cycle the Floodlight

Power Cycling is a means of completely turning off the power to the unit to reset the device and clear any errors or wifi congestion. Electrical devices work on software and hardware which makes it possible to run into a device error or wifi congestion during install /set-up. Although this is not very common, it's still possible that it can happen. So, here is how to power cycle the OSI Wifi Floodlight (or any electrical device for that matter). If you are power cycling a different security camera or product that has a back up battery, be sure to turn off the back up battery as well otherwise it will not work.

  • Turn off the breaker on the electrical panel. Or if the power is connected to a light switch, then turn off the light switch
  • Wait 30 seconds
  • Turn the power back on.
  • If you would like to test the PIR detection during the day, turn the IR night mode to "on" 

IMPORTANT: The PIR light will only be triggered in "IR night mode"

------------------------------------------------------------------------------------------------

MORE Q & A Help for SENSORS