How to turn on Alarm Notifications for your OSI Alarm System - iPhone

3 min. readlast update: 10.17.2023

Select this link if you have an Android Phone

To enable the notifications on your phone, there are 2 different settings you need to make in order to ensure that you receive alarm notifications. By default you shouldn't have to do this, but sometimes due to speficific settings on your phone you may need to.

FIRST - ENABLE PHONE NOTIFICATIONS ON SMARTLIFE/ALARM DEVICE

Step 1: Open the Smart Life app and press “Me” on the bottom right of your screen.

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Step 2: Press the settings button on the top right of the screen

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Step 3: Select App Notification

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Step 4: Enable Notifications

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Current Smart Life app version: The photo above 'Notification Settings' is from an older version of Smart Life. If you have installed the current version of the Smart Life app, the 'Notification Settings' may look like this the photo below. If this is the case read this article for more information. (What is phone call and sms message) Then you can continue following the instructions below.

 Select 'System Notification'

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Then Enable the 'System Notification' This should already be enabled by default 

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SECOND - ENABLE NOTIFICATIONS FROM PHONE SETTINGS (iPhone)

STEP 1: Select settings on your iPhone

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STEP 2: Then select notifications 

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STEP 3: Search for Smart Life and then select Smart Life

If you do not see Smart Life in the Notifications list - Click Here

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STEP 4: Enable all of the setting that you see below.

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Scrolling further down on your phone, ensure that the settings are enabled as shown below.

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That's it! You will now receive notifications from your OSI Alarm System

Example notifications: Notification when you Arm and Disarm your alarm system.

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Note: Notification sounds from the Smart Life cannot be changed on the iPhone. When the Smart Life app is closed, notifications sent from the Alarm Panel to your phone will use the same default sound that the Smart Life app uses.

What is Phone Call and SMS Notification Settings?

Call and SMS Message are a new Smart Life Notification option which require a subsciption fee and do not work with the OSI Alarm System. In order to have SMS Message or Phone Call feature on the OSI Alarm System you will require a SIM Card (cellular service subscription required). NOTE: If the alarm panel is connected to Wi-Fi, these options are not needed to receive system notifications on your phone.

Phone Call and SMS Message on the Notifications setting can remain 'OFF'

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To avoid these subscription plan charges pop up windows from appearing. Please make sure that the settings under Notifications Settings page are the same as you see here. 

  • DEVICE ALERT turned ON 
  • SYSTEM NOTIFICATION turned ON
  • PHONE CALL Turned OFF***
  • SMS MESSEGE TURNED OFF***
  • HOME TURNED ON 
  • BULLETIN TURNED ON  
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