How to create a routine in the Alexa App to Arm your OSI Alarm System

If Alexa has a challenge responding to a command that is in a different language, for example setting the OSI Alarm Panel to 'Away' which in french as per the photo below would be 'Alexa, loin' , but Alexa does not respond. Creating a routine in Alexa will solve this issue.

Please follow the instructions below to create a routine in the Alexa app

1.  Open Alexa
2.  On the very bottom panel select 'MORE'
3.  Select Routines
4.  Select the + sign at the top right to add a new routine.
5.  Select 'Enter routine name' and create a routine name such as "Arm Alarm System in Away Mode" , then select Next.
6.  Select the + sign beside 'When this happens'
7.  Select 'Voice' and type in a word or or phrase command that you want to use. Example: The word 'Away' or 'loin' Select 'Add another phrase' if you want to add both. Then select Next
8.  Select 'Add Action', then select 'Smart Home'
9.  Select 'All Devices' at the bottom
10.  Select your OSI alarm system
11.  When you select 'Select' you can choose either ARM AWAY or ARM STAY.  
12.  Select 'ARM AWAY'
13.  Press 'Next' and then 'Save' (It may take up to a minute to save the voice routine)

Now you can say 'Alexa Away' or 'Alexa loin' Alexa will automatically arm your alarm in away mode.